Privacy policy

Privacy Notice

Your privacy is of utmost importance to us. This notice outlines our online information practices and provides you with choices regarding the collection and utilization of your information on this website.

Information Collection

When you engage in transactions on our website, Phonetec Services collects and securely stores Personally Identifiable Information (PII) specific to you or your account. This may include contact data (such as name, mailing and email addresses, telephone numbers, and fax numbers), demographic details (such as ZIP code, age, date of birth, and gender), and work-related information (such as technical experience, skill sets, certifications, or job history). Additionally, we may request additional information from you in the future to enhance website personalization. We may also supplement our data with information obtained from third-party sources for marketing purposes.

To access certain services, you will be prompted to create an account using your email address and password. During this process, you may also be asked to provide security questions and answers, an alternate email address, and, in some cases, an additional security key. Each account is assigned a unique ID number.

We may gather information about your website visits, including pages viewed, links clicked, and other interactions. Additionally, standard information sent by your browser to all websites visited, such as IP address, browser type and language, access times, and referring website addresses, may be collected.

Utilization of Information

The information you provide enables us to fulfill your service requests, respond to inquiries, and offer relevant services, programs, and products. If you register as a service provider, your personal information may be accessed by third-party customers and their representatives. You may also receive communication directly from them, including job-related emails, SMS, or phone calls.

Non-Personally Identifiable Information collected may be utilized to enhance website design and content, personalize your online experience, analyze website usage patterns, and offer tailored services, programs, or products.

Disclosure of Information

We may disclose Personally Identifiable Information in response to legal processes, such as court orders or subpoenas, or requests from law enforcement agencies. Additionally, information may be shared in situations involving investigations into illegal activities, suspected fraud, threats to personal safety, violations of terms of use, or as required by law. In the event of a company acquisition or merger, information about you may be transferred to the acquiring or merging entity.

Confidentiality and Security

Agents, affiliates, and customers of Phonetec Services who have access to your Personally Identifiable Information are obligated to protect it in accordance with this Privacy Notice. While we employ appropriate measures to safeguard against unauthorized disclosures, we cannot guarantee that collected information will never be disclosed in a manner inconsistent with this Notice.

Background Location Data

In our mobile applications, location data may be collected in the background to enable features that notify buyers when a provider is en route or has arrived at a site. This location data is only collected while the feature is in use and is not shared for advertising purposes.

Cookies

Our website employs “cookies” and other technologies to analyze traffic patterns, understand visitor preferences, and enhance user experiences. These technologies do not reveal your email address or other Personally Identifiable Information unless voluntarily provided. Information collected may be linked to data stored in cookies, enabling us to offer improved services and assess the effectiveness of customer communications.

Contact Us

For questions or concerns regarding this Privacy Statement or its implementation, please visit the contact page.

Third-Party Sites

Our website may contain links to third-party websites. Phonetec Services and its licensors are not responsible for the content or privacy practices of these sites. Exercise caution when disclosing Personally Identifiable Information on third-party sites, as any information disclosed becomes public.

Changes to Privacy Statement

Phonetec Services reserves the right to modify this Privacy Statement at any time. Updates will be reflected by revising the “last updated” date at the bottom of this statement. It is your responsibility to periodically review for changes.